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Importparts.com was founded in July 1997 with one primary mission, to offer the import enthusiast access to import performance products and accessories at competitive pricing while offering the best customer service in the industry. With help from customers like you, we have grown into a multi-national corporation servicing thousands of customers on all five continents and in dozens of countries around the world. Our customers currently have access to $10 million in inventory.
  
We pride ourselves on the first class service we provide to our customers. Our growth has allowed us the time and resources to offer you the highest quality customer service available. Every Importparts.com customer is our most important customer and we promise to allocate all of our attention to every need you may have. When you call or email our sales department, a sales representative will be assigned to you to make certain you receive the utmost personal attention and to ensure accountability for every order you place with us.
Our online store is open 24 hours a day, 7 days a week for your shopping convenience. We urge you to contact our staff if you have any questions pertaining to any products that we carry. We are available to help you over the phone Monday-Friday from 9AM-6PM Pacific Standard Time. You may also email us anytime, day or night. We answer all emails the same day received. If you are in Southern California, please stop by our retail location. In our retail store, you have access to our entire inventory plus a full service facility where we can install everything you purchase.
Once you have placed your order with us, you will experience the same exceptional service you received before you placed your order. A tracking number is always available for you to track your order during shipping transit. If any product you order is not in stock, we will work extra hard to get your product back in stock. Rest assured that we will do everything we can to ensure that you are and remain a happy, satisfied Importparts.com customer for years to come. |
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